Our Policy

Flowers and plants are subject to local and seasonal availability.
With your permission, similar products of equal or greater value may be substituted as required.
Price and availability may vary for some destinations and during holiday period.

Delivery

To enjoy our delivery service, Minimum purchase is $500.
Delivery Charges:
Free delivery in Central
Other Hong Kong area : $60-100
Kowloon area : $80-180
NT area : $80-180
Outlying island : negotiable​

Feedback

If you are not satisfied with the quality of your purchase, the delivery process or any other aspect of your order please contact us immediately by e-mail or phone, and we will make every effort to correct the problem. Due to the perishable nature of our product, please make all customer service inquiries within 48 hours of delivery. We will provide a replacement or refund your money if no other satisfactory remedy remains.

Billing & Payment

Corporate billing, purchase orders, and corporate discounts apply to corporate account holders. To open a corporate account please contact us at 2521-3685 or visit us in person.

There are various ways to settle payment :
We accept cash, credit cards, debit cards, and bank transfer,
and also offer cheque payments for corporate account holders.

We accept the following cards:

Bank Deposit (for local clients) : China Construction Bank (Asia) Corporation Ltd
A/C: #003268888
Cheques should be made payable to “Petals” and send to us to the following address:
Shop 1B, G/F., Bank of America Tower, 12 Harcourt Road, Central, Hong Kong.